No-Return Policy - cSixx Custom Chainrings

No Return Policy for cSixx Custom Chainrings in Cerakote Colour

Thank you for choosing to purchase a cSixx Custom Chainring in Cerakote Colour. We strive to provide you with the highest quality products and exceptional customer service. However, please be aware that due to the unique nature of custom orders and the customization process involved, we have implemented a strict no-return policy for both online and B2B orders of our cSixx Custom Chainring in Cerakote colour.

  1. Customization Process: Each cSixx Custom Chainring in Cerakote colour is made-to-order based on your specific customization preferences. This involves a meticulous customization process, which includes selecting the chainring size, cerakote colour, and other specifications. As a result, once the customization process begins, it is not possible to make any changes or modifications to the order.
  2. Unique Customizations: The cSixx Custom Chainring in Cerakote colour is tailored to your unique specifications, making it difficult for us to resell or repurpose the product for another customer. This is particularly true for cerakote colour, as it is custom-mixed and applied to each chainring, making it impossible to match the exact colour to another customer's preference.
  3. Non-Defective Items: Our cSixx Custom Chainrings in Cerakote Colour are thoroughly inspected for quality before shipping. If you receive an item that is defective or damaged due to our error, please contact our customer support within 48 hours of receiving the product, providing detailed photographs and a description of the issue. We will investigate the matter and provide appropriate assistance or replacement if necessary.
  4. Exchanges or Refunds: We do not offer exchanges or refunds for cSixx Custom Chainrings in Cerakote Colour unless there is a confirmed manufacturing defect or damage caused during shipping. We strongly recommend carefully considering your customization preferences before placing an order.
  5. Warranty: Our no-return policy does not affect any rights you may have under the applicable consumer protection laws or warranties. If you believe there is a manufacturing defect with your cSixx Custom Chainring in Cerakote colour, please refer to our standard warranty policy for further instructions.

By proceeding with the purchase of a cSixx Custom Chainring in Cerakote colour, you acknowledge and agree to the terms of our no-return policy as outlined above.

If you have any further questions or concerns regarding our policy, please feel free to contact our customer support team for assistance. We are here to help and provide you with the best possible experience.

Thank you for your understanding and for choosing cSixx. We appreciate your business!

 

Sincerely,

cSixx